Privacy Policy

This Privacy Policy governs the manner in which Packwoods. and its affiliates (“Packwoods”, “Us”, “Our”, or “We”) collects, uses, maintains and discloses information collected from Users (each, a “User”) of Our websites (collectively, the “Site”). This Privacy Policy (“Privacy Policy” or “Policy”) applies to the Site and communications generated via the Site, and by providing personal information to us or by using the Site, you acknowledge that you have read and understand this Privacy Policy. The Site and the information provided in this Policy is solely intended for Users within the United States of America.

SENSITIVE INFORMATION

We ask that you not send us any sensitive personal information about yourself or others (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Site.

USE BY MINORS

This Site is intended for persons 21 years of age and older. We do not knowingly collect information from individuals under 21 years of age, children, or minors.

COLLECTION OF PERSONAL INFORMATION

Personal information you provide directly to us

We may collect personal information from Users when they visit our Site and submit their information via our Contact Form or sign up for our newsletter. Users may be asked for their name, email address, mailing address and/or phone number, or other similar information. We will collect this personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply this personal information, except that it may prevent them from engaging in Site-related activities or receiving responses to their inquiries or other information of interest such as our newsletter.

Personal information we collect automatically

We may automatically collect some personal information about Users whenever they interact with our Site. Personal information may include Users’ browser name, demographic data about Users, geolocation data of Users, the amount of pages Users visited on the Site, whether Users have previously accessed the Site, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Packwoods may collect and use Users’ information for the following purposes:

• To respond to User requests and improve User service: Information you provide helps us respond to your questions and requests more efficiently.
• To send Users information they agreed to receive: We may send you information about topics we think may be of interest to you such as our newsletters.
• To send periodic emails or text messages: We may use your provided email address or telephone number to send you information and updates. We may also use this information to respond to your inquiries, questions and/or other requests.
• To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the Site.
• To improve our Site: We may use information we have collected to improve the Site or our other services.

How we protect your information

We will retain information we collect via the Site for as long as we believe it is useful, for the purposes outlined above. If you cease using the Site for any reason, we may continue to use this information for the purposes outlined in this Policy as amended from time to time. We are under no obligation to retain information we have collected via this Site under this Policy.

We seek to use commercially-reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information under our control.

However, no data transmission over the Internet or data storage system is 100% secure. We cannot guarantee that your use of our Site will be completely safe. We encourage you to use caution when using the Internet.

Sharing your personal information

We do not sell, trade, or rent Users’ personal information to others.

We may employ third-party companies and individuals to facilitate our Site and to provide Site-related services and/or to assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Users’ personal information may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding. Users’ personal information may be disclosed to a third party if the disclosure is reasonably related to the sale or other disposition of all or part of our business or assets.

We may share generic, aggregated demographic information not linked to personal information with third-party partners, affiliates, or service providers for the purposes outlined above.

We may use third-party services such as Google Analytics to analyze non-personal information as described above, and those service providers may use this information subject to their own privacy policies.

Third party websites and Our Site may contain links to sites of third parties. We do not control the content or links that appear on these sites and are not responsible for these sites. These sites may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this Privacy Policy

Packwoods has the discretion to update or change this Privacy Policy at any time. Any changes will become effective when the revised Privacy Policy is posted on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Site. This Policy was last updated January 6, 2020.

Your acceptance of these terms

By using this Site, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.

ACCESSING, CHANGING, OR DELETING YOUR PERSONAL INFORMATION

If you would like to review, correct, update, restrict, or delete your personal information, please contact us at info@packwoods.com.

INFORMATION FOR CALIFORNIA CONSUMERS: YOUR CALIFORNIA PRIVACY RIGHTS

Under the California Consumer Privacy Act (“CCPA”), California consumers have the right to access their personal information, request additional details about our information practices, and request deletion of their personal information. You may make these requests by emailing info@packwoods.com. If we cannot verify your request, we may require additional information from you to help us verify your request and protect your privacy and security. You may also designate, in writing, an authorized agent to make requests on your behalf to exercise these rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us. You may make a verifiable request related to your personal information twice per 12-month period.

We will not discriminate against you if you choose to exercise your rights under the CCPA.

Contacting us

If you have any questions about this Privacy Policy, please contact us at info@packwoods.com.